SecOps Discovered Items Reclassify UI ActionIssue The 'Reclassify' UI action does not work for unmatched CI's imported with IRE ('Unclassed Hardware' or 'Incomplete IP Identified Device') For the most current information, see Reclassify unclassed hardware and CI reclassification during IRE processingCausePrior to version 12.1 of Vulnerability Response, if a matched CI was not found either in the Discovered Items list or CMDB, a CI was created in the Unmatched CI class (sn_sec_cmn_unmatched_ci). Starting with version 12.1, you can use the IRE API to create CIs in CMDB. Instead of using the Unmatched CI class, a CI is created in the Unclassed Hardware or Incomplete IP Identified Device class. Please refer to KB0955205 - ServiceNow has UnMatched class for Unclassed Hardware when CI not found.ResolutionThis is as per design classes other than sn_sec_cmn_unmatched_ci should be reclassified via IRE not via VR. Please refer to CI reclassification during IRE processing.