Facing cross scope error while adding a child HR Case record in Agent workspaceIssue After configuring the Edit to add child cases in a related list as described in KB0994004 we face the below error : Write operation on table 'sn_hr_core_case' from scope 'Global' was denied. The application 'Global' must declare a cross-scope access privilege. Please contact the application admin to update their access requests.ReleaseAll ReleasesCauseThe related caller access record is missing. Creating one will solve the issue.ResolutionNavigate to "https://<Instance_Name>.service-now.com/sys_restricted_caller_access.do"Now fill the fields as given below :Source Scope: GlobalSource Type: ScopeStatus: AllowedTarget Scope: Human Resources: CoreTarget Type: TableTarget: Table:HR CaseOperation: ReadSave the record and now observe the behaviour in Agent Workspace, We no longer see the issue.