Devices associated with IP addresses that are "Alive, not active, not classified" appear in Discovery Statuses whether the "Include alive" checkbox is checked or not.


Description

The checkbox "Include alive" in Discovery Schedules apparently does not work. Devices associated with IP addresses that are "Alive, not active, not classified" appear in Discovery Statuses whether the "Include alive" checkbox is checked or not.
https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/discovery/task/t_CreateADiscoverySchedule.html

Steps to reproduce:
- Create a Discovery Schedule
- Check the box "Include alive" checkbox
- Launch the Discovery Schedule
- In the associated Discovery Status, the '"Alive, not active, not classified" devices appear. This is expected.
- Return to the Discovery Schedule
- Uncheck the box "Include alive" checkbox
- Launch the Discovery Schedule
- In the associated Discovery Status, the '"Alive, not active, not classified" devices still appear. This is unexpected.

Resolution

The 'Include Alive' checkbox functionality is no longer supported. 

Dev has removed the include alive button from the discovery schedule form as part of 'PRB1250860' in London release but documentation was not updated.

Dev team has worked on the documentation and could now see the updated document from Orlando and later.

 

Additional Information

Note: If the customer is seeing the 'Include Alive' checkbox then check if they are using the customized 'Discovery Schedule' form.