Cannot Open any record in Classic Mobile app


In the Classic Mobile app or $, try to access any record. The page redirects to the previous page.

The console error message is shown:

"java.lang.IllegalArgumentException: Invalid parent record: java.lang.IllegalArgumentException: Invalid parent record"

Release or Environment

All Releases


The error message is as the system is not able to find the 'Parent' field in the form.

Network error message:

error: {message: "java.lang.IllegalArgumentException: Invalid parent record",…}
detail: "Invalid parent record Check logs for error trace or enable property to verify REST request processing"
message: "java.lang.IllegalArgumentException: Invalid parent record"


1. Log in to the instance from Platform.

2. Open the record from the Mobile view.

3.Configure -> Form Layout.

4.Add the 'Parent' field to the Form layout.

Additional Information

Configuring the form layout: