How to configure the User Experience Analytics Dashboard for "Employee Service Center" (esc) portal or any other portal so that the portal will be listed under User Experience Analytics --> All ApplicationsIssue This article details about configuring the User Experience Analytics Dashboard for the "Employee Service Center" (esc) portal or any other portal so that it appears in the User Experience Analytics section. Refer Screenshot below: Opening the "Employee Service Center" portal under navigation Service Portal -> Portals does not have the button "Create SP Analytics Settings" to configure the User Experience Analytics Dashboard for "Employee Service Center" portal. ReleaseQUEBEC & AboveCauseThis is the property "glide.sp.analytics.enabled.portals" where we need to add the portal sys_id to the list of allowed portals. This property comes with plugin Service Portal Analytics (com.glide.service-portal.analytics). This "Employee Service Center" portal sys_id was not added to this property "glide.sp.analytics.enabled.portals" and hence the button "Create SP Analytics Settings" was not available and hence you were not able to configure the User Experience Analytics Dashboard for this portal "Employee Service Center".ResolutionAdd the "Employee Service Center" portal sys_id "70cd9f3b734b13001fdae9c54cf6a72f" to this property "glide.sp.analytics.enabled.portals". Screenshot below: Once adding the "Employee Service Center" portal sys_id in the mentioned property as shown above, the button "Create SP Analytics Settings" will be available for the "Employee Service Center" portal under navigation Service Portal -> Portals. Clicking on the button "Create SP Analytics Settings" and updating the form will enable "Employee Service Center" Portal under User Experience Analytics Dashboard --> All Applications Refer screenshot below: Related LinksRefer the documentation Related Properties to know more details about the property "glide.sp.analytics.enabled.portals" Refer the documentation Request User Experience Analytics for Service Portal to know how to activate User Experience Analytics for Service Portal