Why Cloud resources being created with 'empty' values in asset related filedsSummary1) Run AWS cloud discovery and Open the Amazon cloud resources page. Link to Open AWS cloud resources using the link below. https://<Instance_Name>.service-now.com/sn_itom_pattern_amazon_cloud_resources_list.do 2) We will see result as below with the empty values in the Asset related fields. if the "Default view" is set for the list. This is expected behaviour as we don't create Asset records for the Cloud resources. To view the list better, change the view to "AWS view" 3) Once we update the view to "AWS view". We could see the Amazon Cloud Resources details properly.