When the tour page starting URL is added with id=index instead of just /sp, and the next step requires to go to a different page(say sc_category), then the tour gets abandonedDescriptionWhen the tour page starting URL is added with id=index instead of just /sp, and the next step requires to go to a different page(say sc_category), then the tour gets abandoned.Steps to Reproduce 1. Create GTD on /sp portal as below stepsa. Beginb. Step 1, place call out 'Request Something' icon linkc. On the GTD, click on Request Something and go to sc_categoryd. Place the second callout anywhere on this pagee. End the tour. Save and publish2. Now go to /sp page and start the tour. it will execute properly3. Change the URL to /sp?id=index ,OR click on the ServiceNow logo at the top left it will abandon after step 1, even before we go to sc_category and just after clicking the next on the calloutWorkaroundAfter carefully considering the severity and frequency of this problem and the risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make these decisions lightly, and we apologize for any inconvenience. It is not suggested to use `trigger next step on next button click` on callout if you want to navigate to a different page, please use `trigger next step on click` action for navigating to a different page, this should solve the issue.Related Problem: PRB1514285