Toggle Connect Sidebar activities not available for only specific usersDescriptionOne of the QR users 'nowABC' is not able to access "Toggle connect sidebar" and activities, its working for all other users.CauseYou will be seeing following error in Network tab:{"error":{"message":"java.lang.NullPointerException","detail":"java.lang.NullPointerException Check logs for error trace or enable glide.rest.debug property to verify REST request processing"},"status":"failure","session":{"notifications":[]}.ResolutionThe issue is with the 'live_profile', where the preferred name and name were having conflict causing impact.Delete the live_profie for the affected user entry should fix the issue.Eg. The document and user name was not matching.