Data Certification Tasks MergingDescriptionData certification tasks are merged automatically. CauseThe cert_task had the assigned_to field changed through an update, which we observed in the audit history.This will cause the 'Merge Certification Tasks' Business Rule to fire and merge the task with another in the same instance owned by the same assigned_to user. Business Rule:https://instance_name.service-now.com/nav_to.do?uri=sys_script.do?sys_id=90e55d1d0a00070400ec1cadc1d88d96 Product Documentation:Business Rules Installed With Data CertificationResolutionThis is the intended functionality of the product. When two certification tasks for the same certification instance are assigned to the same individual, they are automatically merged.