Submit Catalog Item Request fails if a variable value contains an unescaped double quoteDescriptionThe "Submit Catalog Item Request" Flow Action will fail if one of its Variables contains an Unescaped Double Quote.Steps to Reproduce Import attached Update Set2. Open Flow "DEF0230464_flow" in Flow Designer and Test with an Email that has a Double Quote in the Body of the Email3. Open the Execution and observe the ErrorWorkaroundThis problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available. Temporary Workaround: Please ensure that Double Quotes are not being passed into the "Submit Catalog Item Request" Flow Action Variables until we are able to further review this issue.You may need to consider adding a Script Step / Custom Action to format and remove any Double Quotes before passing this as an Input Variable.Related Problem: PRB1514864