Virtual agent : Can we show different field in knowledge article card in VA chatDescriptionWhen implementing virtual agent topics, we might have a requirement to display more field in the card.Release or EnvironmentAll supported releasesInstructionsTo achieve this: You need to use a Card type bot response in the topic designer.Under the card type, you will have options to add multiple fields from the specific table, that you want to display in the card. The test window shows you how the card will look in a real-time topic execution. Additional InformationThe same can also be achieved via scripting - How to redirect Virtual Agent Bot Response Card record url to another portal than /sp