Screen sharing on mobile using Teams makes the NOW/Agent Mobile apps unresponsive.DescriptionWhile using Microsoft Teams to share the mobile app (agent or NOW), the mobile app becomes unresponsive.Steps to Reproduce Download the Teams mobile app on an android device.Sign up (may have to select using it for work or else it will make you download skype)Start a "call", and share your screen.Switch to one of the mobile apps (Agent or NOW) connected to any instance.The instance will become unresponsive.Switch to any other app and see that it works as expected.WorkaroundThis is expected behavior and by design in all currently supported releases. The workaround can be achieved by granting the permission[Always on top], starting the screen sharing, and then removing the permission while the screen share is active.Related Problem: PRB1402536