CI Discovery might fail in IRE with error "Found multiple non-dependency relations [parent:'xxxxx'/child:'xxxxxx'/type:'xxxxxx'] between payload itemsDescriptionWhile running discovery on devices (especially network switches) you might see the identification failed in pattern with below error in pattern log "" Found multiple non-dependency relations [parent:'PARENT_CI_SYSID'/child:'CHILD_CI_SYSID'/type:'RELATIONSHIP_TYPE_SYSID'] between payload items ""Release or EnvironmentAllCauseThere are some duplicate relationships exists with same parent, child and relationship type.ResolutionRemove the duplicates so that you have only one relationship with same parent, child and relationship type. https://instance_name.service-now.com/cmdb_rel_ci_list.do?sysparm_query=parent.sys_id%3D<<PARENT_CI_SYS_ID>>%5Echild.sys_id%3D<<CHILD_CI_SYS_ID>>%5Etype.sys_id%3D<<RELATIONSHIP_TYPE_SYS_ID>>&sysparm_view=