What are the impacts of editing Service Catalog Request OOB Workflow?
- There's a flow that asks for approval on REQ level from a specific person before the RITM gets processed. However, before the flow kicks in, the REQ is already approved because of an OOB Workflow Service Catalog Request, which approves any REQ when Price <= $1,000.
- REQ approval is needed before request item workflow kicks in. As long as we are able to achieve it with the custom workflow, then no problem. We can have our own workflow for requests.