<h2>'Additional Comments' and 'undefined' keywords on the sc_task record</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul><li> Random 'additional comments' and 'undefined' keywords on the sc_task record in the activity formatter.</li></ul></section></div><div ><h3 >Release</h3><section><ul><li>All</li></ul></section></div><div ><h3 >Cause</h3><section><ul><li>Upon checking the application server logs, there was a business rule stack that was executed during that timeframe.</li><li>Business Rule Stack: u_Change state to WIP, SNC - Run parent workflows, Close Parent if Required, (KPMG LU) Copy comments from request, (KPMG LU) Copy comment to Requested item, (KPMG LU)Copy comments to RITM portal, (KPMG LU) Copy comment to Requested item</li></ul></section></div><div ><h3 >Resolution</h3><section><ul><li>Deactivating the custom BRs solved the issue.</li></ul></section></div></article></div>