Change tasks are created through workflow. However, the Created From field is set to ManualIssue When Change Tasks are created through workflow the field Created From is set to Manual. The expected behaviour is for it to be set to Workflow.CauseIn order for this to work, the property glide.workflow.create_task.set_created_from_workflow needs to be set to true. if it's not set (or set to false), the value of Created From will always be Manual.ResolutionGo to Workflow -> Properties. Look for 'Set change tasks as created from workflow' and make sure it is set. You can also do this manually via sys_properties.list