AI Search in chatbot / Virtual Agent returns a max of 3 search results.SummaryAI Search in chatbot returns a max of 3 search results and your attempts to increase this are not working, still returning a max of 3 results Chatbot supports a maximum of 3 search results, so the behavior is working as expected. And, there is no out of the box functionality to increase the limit beyond 3 search results for the Chatbot or Virtual Agent with AI search Enabled. As the behavior is working as expected, any potential change to this would require an enhancement request via the Ideal Portal in the ServiceNow Community site. Refer to KB0755878 - Idea Management for customer enhancement requests to under our enhancement process and to submit and Idea in the Idea portal.