Can Contribute on knowledge base is not working as expected when the property- glide.knowman.apply_article_read_criteria is set to "true"Issue Can Contribute on knowledge base is not working as expected when the property- glide.knowman.apply_article_read_criteria is set to "true"ReleaseParis and aboveCauseThe system property - glide.knowman.apply_article_read_criteria was introduced in PARIS. Below is the release documentation from Paris and see about the property - glide.knowman.apply_article_read_criteria.https://docs.servicenow.com/bundle/paris-release-notes/page/release-notes/now-platform-capabilities/knowledge-rn.html This property -glide.knowman.apply_article_read_criteria adds more security to the articles. When this is set to "true" ONLY the users set at the Article level will get access to the article.ResolutionPlease see the example below- -Assume there is a knowledge base - "XYZ" for which the "canContribute" set to "Global users" (all users around the world) - Assume there is an Article - KB00001 with in Knowledge base - "XYZ" and has a article level criteria set to "users within US" (only users with in USA) - Assume there are two users - "User_USA" from from USA and "User_INDIA" from INDIA - Here is the behavior when the property - glide.knowman.apply_article_read_criteria is set to FALSE >>>The user in India - "User_INDIA" will get access to the article - KB00001 since the user passes canContribute on the knowledge base level >>>> The user in USA - "User_USA" also get access to the article - KB00001 since the user passes canContribute on the knowledge base level -Here is the behavior when the property - glide.knowman.apply_article_read_criteria is set to TRUE >>>The user in India - "User_INDIA" will NOT get access to the article - KB00001 since the property - glide.knowman.apply_article_read_criteria is set to true >>>> The user in USA - "User_USA" ONLY gets access to the article - KB00001 since the property - glide.knowman.apply_article_read_criteria is set to true and the User_USA is part of the article level criteriaIf the requirement is to NOT change the behavior from what it was in Orlando version, then just set the system property - glide.knowman.apply_article_read_criteria to FALSE.