Deprovisioning of VMware Virtual machines does not work due to inverted relationships - Known Error

Deprovisioning of VMware Virtual machines does not work due to inverted relationships Description Due to change in the structure of relationships between VMware NIC and the NIC endpoint, CPG day two operations that need IP of the VMware VM do not work.

For discovered VMs, while searching for child records, the system gets the value from parent instead. For provisioned VMs, while searching for parent, the child values are retrieved instead.

The relations are reversed and altered, not maintaining the expected vmware network adapter vnic endpoint:

Discovered = cmdb_ci_vmware_nic cmdb_ci_endpoint_vnic Provisioned = cmdb_ci_endpoint_vnic cmdb_ci_nic

Steps to Reproduce

1. Setup VMware provisioning in Cloud Provisioning and Governance as per documentation.

2. Provision a VMware VM.

3. Try to execute any day two operations on VM that requires IP of the VM. Note that it fails.

Workaround This problem has no workaround, is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.