Mobile Task button actions on WOT form page do not refresh the form once the Task has been accepted/rejected - Known Error

Mobile Task button actions on WOT form page do not refresh the form once the Task has been accepted/rejected Description Navigating to a form from a parameter screen action and clicking on a button on the form, the action does not refresh the form even though the button action does complete.

When the user lands on the WOT page from Recommend Task and clicks on either Accepts/Rejects buttons, the page does not get refreshed and continues showing the same buttons, which is misleading.

Steps to Reproduce

1. Login to the agent app. 2. Click on quick actions and click on Recommend Task. 3. Wait for the task record to open and verify you see the Accept and Reject buttons. 4. Click on Accept. Note that the page actions do not change, and the Accept and Reject buttons are still shown. 5. Open another task record. 6. Click on Reject, enter the reason and description, and submit. Verify that it lands up on the same WOT page with no change in the buttons.

Workaround This problem has no workaround, is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.