"Unparseable number: "new"" on the Incident (New Record) formDescriptionWhen you do incident.do, the form displays an error message "Unparseable number: "new"" but still it allows you to submit the Incident detailsCauseThe custom template in the sys_template table has a record with identifier as "incident" and the template is defined on "interaction" table ( table shipped from Service Desk application of ServiceNow) Ideally the client script "SNC - default template name check" should restrict when the templates are created with identifiers as of any of the platform tables. In this scenario, the warning message from the client script does not pop up as the end users created templates via Agent workspace. The issue is recorded in the defect PRB1509770/KB1194101 and fixed in Sandiego. ResolutionDeactivating the custom template on the "sys_template" table with the identifier as "incident" resolved the issue. Note: The template name can't match an existing table and it documented in the below URL for the reference, Create a template using the Template form