SecOps - Email Search takes too longIssue When we initiate the email search from servicenow it is taking too much time and the workflow gets cancelled.CauseThe delay is in the time it takes for Exchange to run the query.We use Powershell to submit the query to Exchange and then have to wait for the response.ResolutionThe time taken to search using powershell depends on how narrow or wide the search criteria is. If we are searching only based on subject or from address these searches would definitely take time. Altering the days to search may have an impact however as detailed above the primary factor for the search time is the search criteria. This is beyond the control of ServiceNow as once we have submitted the powershell command the search is conducted by the Exchange.