Can a scheduled job execute an inactive business rule? - Support and Troubleshooting

Can a scheduled job execute an inactive business rule? Issue Scheduled jobs can be created to execute a business rule. If you no longer wish for the business rule to be called you will need to disable the business rule and any scheduled jobs which call the business rule

If the business rule is inactive but the scheduled job is executed then the business rule will still be called

See details in the resolution section. of the article for details of the testing

Release All releases

Resolution Please find details of how to Test this process:

1) Create a business rule name: snctestBR table: incident when: after order: 100 insert/update/delete/query: false advanced: true active => true

script =>

MyTestBR();

function MyTestBR() { var inc = new GlideRecord('incident'); inc.initialize(); inc.short_description = 'test'; inc.caller= '6816f79cc0a8016401c5a33be04be441'; inc.insert(); }

2) Create a scheduled job and click execute now

name: snctestBRjob job context: fcScriptName=snctestBR trigger type: run once

---------------------------- Result: incident created ----------------------------

3) Navigate to the business rule created in step 1 and set inactive

4)Create a scheduled job and click execute now

name: snctestBRjob job context: fcScriptName=snctestBR trigger type: run once

---------------------------- Result: incident created ----------------------------