ITSM Agent Mobile - The users are receiving duplicate NotificationsIssue The users are receiving duplicate notifications even after removing the old 'ITSM mobile' plugin.ReleaseMobileResolutionDeactivating the Push Notification Installations for an affected user would fix the issue--Navigate to sys_push_notif_app_install.list--Search for all records where the 'user' is the test affected user--Set the 'Active' flag on these records to false--Log in again to the instance in the Mobile App.Related LinksIf the above resolution did not fix the issue, please refer to the below articles too: Duplicate notifications are received in the Agent Mobile app Duplicate notifications in ServiceNow Agent Mobile app when ITSM Mobile and ITSM Mobile Agent plugins are installed