EDM - missing records in the 'Document Type' drop-down list of UI Page "employee_document_upload" after pagination - Known Error

EDM - missing records in the 'Document Type' drop-down list of UI Page "employee_document_upload" after pagination Description In the 'Document Type' drop-down list of UI Page "employee_document_upload", some records are not listed after clicking on 'Loading more results...'

Steps to Reproduce

1. Activate Employee Document Management plugin with demo data

2. Navigate to the Document Types table - there are active 15 records: https://instance_name.service-now.com/sn_hr_ef_document_type_list.do?sysparm_query=&sysparm_view=

3. Navigate to the 'employee_document_upload' page: https://instance_name.service-now.com/nav_to.do?uri=%2Fsn_hr_ef_employee_document_upload.do%3Fsysparm_application_type%3Dhr%26sysparm_view%3Dhr_employee_files

4. In the drop-down list for 'Document Type' confirm that all 15 records are listed.

5. For ease of recreation, edit the renderTypeSelect() function in OOB UI Page "employee_document_upload" https://instance_name.service-now.com/nav_to.do?uri=sys_ui_page.do?sys_id=bf267c199312030092051d1e867ffba2

and replace line 448 from var pageSize = 20; to var pageSize = 5;

Alternatively, create another 6+ Document Type records (to trigger pagination on the drop-down list)

6. Navigate to the 'employee_document_upload' page: https://instance_name.service-now.com/nav_to.do?uri=%2Fsn_hr_ef_employee_document_upload.do%3Fsysparm_application_type%3Dhr%26sysparm_view%3Dhr_employee_files

7. In the drop-down list for 'Document Type', notice how only 5 records are listed, as expected.

8. Click on 'Loading more results...'

Expected Behaviour: The next 5 records should be listed

Actual Behaviour: The last 5 records are listed, while the middle ones are missing

Workaround The workaround is to avoid pagination by updating the renderTypeSelect() function in OOB UI Page "employee_document_upload" https://instance_name.service-now.com/nav_to.do?uri=sys_ui_page.do?sys_id=bf267c199312030092051d1e867ffba2

and replacing line 448

from var pageSize = 20;

to var pageSize = XX;

where XX is the number of active Document Types records:

https://instance_name.service-now.com/sn_hr_ef_document_type_list.do?sysparm_query=&sysparm_view=