Cannot submit a survey in the Agent Mobile app for Android when a survey field is mandatory but hidden based on previous options. - Known Error

Cannot submit a survey in the Agent Mobile app for Android when a survey field is mandatory but hidden based on previous options. Description Issue Description: Cannot submit a survey in the Agent Mobile app for Android when a survey field is mandatory but hidden based on previous options.

Steps to Reproduce

Need to activate the following Plugins on an OOB Quebec instnace. Field Service Management Field Service Management Mobile Field Service Management Demo Data

1. Log in as admin. 2. Go to "Filed Service -> Administration -> Questionnaire" 3. Create a new Questionnaire "Test Dependency" with the following trigger condition. State changes to Work in Progress Parent.Company is Wonka Inc 4. Open the Questionnaire in Questionnaire Designer. 5. Add Mandatory Choices "Choice 1". Choices: A/1, B/2, C/3 6. Add Mandatory Choice "Choice 2". Choices: AB/1, BB/2, CC/3 In the Dependency tab, set Displayed when "Choice 1" is one of C. 7. Add mandatory String "Desc". 8. Go to "Field Service -> Work Order -> Create New". 9. Set "Company" to "Wonka Inc", "Short description" to any characters then click "Ready for Qualification". 10. Click to open the associated Work Order Task from the related list. 11. Set the following fields for the Work Order Task. Dispatch group: California Dispatchers Assignment group: San Diego South Central Assigned to: Tyree Courrege 12. Log in as "Tyree Courrege" via Agent Mobile App on an Android device. 13. Go to "My Work -> My Tasks" 14. Click to open the Work Order Task created just now. 15. Click the "Accept" button. 16. Click the "Start Work" button. 17. Click on the form menu and select "Questionnaires". 18. Select the survey from the Pending List Screen. 19. Select "A" or "B" for "Choice 1". Choice 2 will be hidden due to the dependency setting. 20. Type anything into "Desc". 21. Click on the "Submit" button.

Expected behavior: The survey should be submitted successfully. Actual behavior: The "Submit" button doesn't work and the survey cannot be submitted.

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.