"There are no agents available at the moment. Please try again later." message is not displayed when agent is not availableDescription"There are no agents available at the moment. Please try again later." message is not displayed when agent is not available Steps to Reproduce On the instance, from the "Chat Queue", choose schedule as "8-5 weekdays" and ensure agent is not availableConfigure any adapter Slack/Teams/WorkplaceType "hi' in middle of conversation or type "agent"Actual Result:"Sorry..." message is displayedExpected Result:"There are no agents available at the moment. Please try again later." message should be displayedWorkaroundNew York onwards, the 'Chat with agent' button itself won't show up if no agents are available if you type 'hi' in the middle of a conversation. This is working per product design.Related Problem: PRB1361586