Running processes in certain Windows Servers are not discovered Issue Discovery does not store "Running processes" in certain Windows Servers. ReleaseOrlandoCauseThis is due to not having a proper HTML formatting for data in 'Windows - Application Dependency Mapping'. On checking the payload, you can see couple of unformatted HTML symbols in the payload. For example:1. <CommandLine>"C:\Program Files (x86)\Hitachi\JP1Base\bin\jcocmdexe.exe" 1900 41 0 &#x1; 2600 2560 256 0 0</CommandLine2. <CommandLine>"C:\Program Files (x86)\Hitachi\JP1Base\bin\jcocmdcom.exe" 1900 5216 1 &#x1; 2600 2560 256 0 1800 7800 1 0</CommandLine>3. <CommandLine>cmd /c "chcp 65001 &amp; powershell -ExecutionPolicy ByPass -NonInteractive -WindowStyle Hidden -command "&amp; {mode con lines=1 cols=32766; Set-Variable -Name 'SNC_isWmi' -Value $true -Scope Global; function printValues{Process{foreach-object{if($_.Properties){$a=$_.Properties}else{$a=$_.PsObject.Properties}foreach($p in $a){$o=$p.Name+' : ';if ($p.Value -is [Array]){$o+=[string]::Join(',', $p.Value);}else{$o+=$p.Value;}$o;if($p.Value -is [System.Management.ManagementBaseObject] -or $p.Value -is [System.Management.ManagementBaseObject[]]){'_EXTENDED_START:';$p.Value|printValues;'_EXTENDED_END!';}}}}}gwmi -namespace root\cimv2 Win32_OperatingSystem -EA SilentlyContinue|select __CLASS,Caption,Version|printValues|format-list;'</CommandLine> '&' character is not formatted properly. All are coming in 'CommandLine' parameter.ResolutionDisabling discover of CommandLine solves this issue. 1.Open Probe: "Windows - Active Processes" https://(Instance_name).service-now.com/nav_to.do?uri=discovery_probes_wmi.do?sys_id=8ef5a7990a0a0ba5007a9d00e48e5e00 2.Set active to false from true of WMI Fields: "Win32_Process.CommandLine" and save the change.3.Run discovery