IP Address information on customer instances is not found in the section "The address to which your instance resolves".Issue Customers may require the IP address information for their instance, when for example implementing Inbound and Outbound REST API Integration etc. But when customer tries to access the IP details by going to the section "The address to which your instance resolves" on their instance. We observe that the IP information is not populated and no IP addresses are displayed. ReleaseAll releases post Orlando.CauseSince we have migrated to ADCv2 on the datacenter, the page which should display the IP details does not support ADCv2 as of now. Which consequently results in missing IP address values in the section "The address to which your instance resolves". ResolutionA simple workaround for this issue in the meanwhile is to manually access the IP information for the desired instance. While looking for the IP address for any of your prod/dev/test instances you can just use the command: 'nslookup' and that should give you the required information. For example the command would look like: $ nslookup instance-name.service-now.com Related LinksAdditional information available here.