When attempting to access a page on the service portal, I get the 404 (page not found) screen.Issue When attempting to access a page on a service portal, I get a 404 screen, though I can get to this same page from other portals with no problem.ReleaseAllCauseAfter checking roles required to access the service portal page, or any permission issues with User Criteria on the portal, the issue could be a re-direct that is on the service portal page. It has been determined that this page can be accessed, from other portals, per the "Try it" option on the portal page, so it does not appear to be a problem with the portal page, but rather one service portal that is just not able to access it, and giving the 404 error. Please check to see if the portal page has a re-direct set on it, by doing the following: 1. Go to Service Portal ----->Page Route Maps (sp_page_route_map.list) and then filter search the page that will not load. For example: Route from apm_home_page. 2. Check this record and see if the service portal page routes to the 404 page. For example it will show "Route to 404", if this is the case. If this is happening, then it explains why the page associated with this portal is always routing to the 404 page. This could have been activated previously for testing purposes.ResolutionOpen the record and de-activate the page route map for this record, so that the service portal page will not route to the 404 (page not found). After this is done, the portal and the page associated with it, should now be accessible.