Flow is being triggered multiple times on RITMIssue flow is executing multiple times on the RITM (requested item) CauseCould be caused by the following: the business rule "Start FlowDesigner Flow" has been customized, passing another GlideRecord into method fireCatalogTriggerIn Quebec, if the very first thing the SC flow is doing is setting the stage to "Request Approved" this will update the RITM to set the stage and trigger the business rule "Start FlowDesigner Flow" againIn the transaction where RITM was approved if there is a business rule where a GlideRecord query was done to obtain the RITM and then updated, this will trigger the business rule "Start FlowDesigner Flow" again. Set business rule to after or use getRefRecord() to obtain the GR object of RITM.