Domain condiiton on an inbound action fails to match the inbound emailDescriptionDefine an inbound email action to script how the system responds to an inbound email.Inbound email actions are similar to business rules: both use conditions and scripts that take action on a target table. Using domain field in the inbound email action doesn't work and the platform doesn't process the inbound email though the email domain matches to the inbound action matching condition Steps to Reproduce 1) Create user in any domain(say 'XY')2) Modify the create incident inbound email action by adding the condition --> domain is XY3) send mail from user created in step 1 to the instance4) observe that incident is not created for the email received and observe the log message as below Skipping script 'Create Incident', condition 'sys_domain=XY^EQ' failedWorkaroundInstead of using the sys_domain field in the matching condition of any inbound action, use the logic in the actions tab with the help of an "if" condition inside the script. Something like if sys_domain matches "XY" , process the code in the inbound script actionRelated Problem: PRB1505308