Dell Stacked Switch (e.g. N2000 Switches) cannot be properly discovered, e.g. Serial number is not populated / Missing secondary switch - Support and Troubleshooting

Dell Stacked Switch (e.g. N2000 Switches) cannot be properly discovered, e.g. Serial number is not populated / Missing secondary switch Summary Dell Stacked Switch (e.g. N2000 Switches) cannot be properly discovered, e.g. Serial number is not populated / Missing secondary switch.

Instructions Unfortunately, the Network Switch pattern is built for Cisco Stacked Switches.

Dell Stacked Switches are not support out of the box at the moment.

However, you may seek assistance from our Professional Services team to build a custom solution.

If this feature is required by your business, we highly recommend you to follow KB below to submit your requirements to our IDEA Management portal, so that our developers will assess and may add it as an OOB feature in the future: https://hi.service-now.com/kb_view.do?sysparm_article=KB0755878