How to do SMS Broadcasting using ServiceNowSummaryUse case: Customer wants to send SMS to lots of users like broadcasting same message. For example: Broadcast of upcoming weather conditionsInstructionsThis can be achieved by Creating a distribution list on customer's side with email addresses from cmn_notif_device table (with type as cell phone).Then creating a notification to that distribution list in the user who would receive the notification.Triggering that notification as desired would send SMS to all the users in form of a broadcast.