How to hide HR topics when using ITSM or hide ITSM topics when using HR related topics in Virtual agentDescriptionHow to Hide HR topics when using ITSM topics in Virtual agent to select or vice versa.Release or EnvironmentAllResolutionIf you want to hide the HR Topics or ITSM topics1. Open sys_cs_topic_list.do from filter navigator. 2. Add 'Is Topic Visible' column in the list view. 3. For the Topics which you don't want to see. Make the Is Topic Visible as false. The topics will be hidden from Show me everything button, But you can still use NLU/Keywords to invoke the topic. To hide the topic from NLU and keywords as well, you can make the Is Topic Discoverable as false.