Identify previous and current values of a field using metric definition - Support and Troubleshooting

Identify previous and current values of a field using metric definition Summary User has a requirement that he want to see the transitioned value(both) in the metric definition parameter. As an example, someone changed location from London to new York for Asset-XYZ. Identify the feasibility of fetching both London and New York in metrics data.

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Instructions To achieve this we need to create a metric definition followed by a Business Rule.

Step1: Creating a metric definition1) Login to the instance 2) Navigate to Metrics -> Definitions 3) Click on New and provide below details a) Name = Testing_Location b) Table = alm_asset c) Field = Location d) Description = Track location change Submit the record

Step 2: Creating a Business Rule 1) Navigate to System Definition -> Business Rules 2) You will see a record with 'metric events' on the task table 3) Click on New and create the similar business rule on 'alm_asset' table Make sure the name is 'metric events'. Please find the screenshot 1 4) Copy paste the script that you see in 'metric events' on task table to the 'alm_asset' table No script changes required 5) Ensure 'When to Run', 'Actions', 'Advanced Tab' are same as in 'metric event' for task table. Submit the business rule

Now navigate to alm_asset table and change the location for any record. The change should capture in sysevent table and also in 'metric_instance table'. Please find the screenshot below.