How to disable Slack On-call optionSummaryHow can we remove the Slack option in on-call? If we do not use Slack and it needs to be removed. We can remove Slack from contact preferences by removing the slack record from on_call_communication_type.Delete this record and slack won't show up in the contact preferences - https://instance.service-now.com/on_call_communication_type.do?sys_id=aae9b9a8c7430010819d18b1c7c260dd NOTE: In case if you want to see slack again, you can create the new record with communication type as slack.