Attaching images to an Interaction during a chat sends 4 copies to the consumerDescriptionAttaching images to an Interaction during a chat sends 4 copies to the consumerSteps to Reproduce Open a chat between a user and an agent.As the agent, attach an image using the attachment tool in the chat window. A single image is sent to the user.As the agent, attach an image using the attachment tool in the sidebar (right side). Notice that the image is sent four times simultaneously to the user.WorkaroundThis issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.Related Problem: PRB1496699