Paris: anchor href is not working as expected and link does not show in Virtual agent TopicDescriptionSince Paris, Anchor tag does not show as link if href has some text inside.Steps to Reproduce On OOB Paris Instance. 1. Open VA related plugins.2. Go to Virtual Agent -> Designer -> Create New topic.3. Add Bot response as HTML and edit as following:- <html><body><p>Please select a contact method:</p><p><a title="Click Call" href="servicenow:+1.222.888.7111">Call</a></p><p><a title="Chat" href="certification:certification@servicenow.com">Chat</a></p></body></html> 4. Save. Active. Publish Topic.5. Test Topic.Expected - Call and Chat should appear as linkActual - Call and Chat does not appear as linkWorkaroundIn Paris pp4, HTML sanitisation was added so its getting sanitised due to that. Details and workaround can be found in https://docs.servicenow.com/bundle/paris-release-notes/page/release-notes/quality/paris-patch-4.html For given STR, following workaround can be applicable:- Add servicenow and certification words in HTML_WHITELIST HTML_WHITELIST : { globalAttributes: { attribute:[], attributeValuePattern:{} }, urlAttributes: { "protocols" : ["servicenow", "certification"] }, },Related Problem: PRB1478306