Agent Workspace - Incident work note missing in the compose sectionIssue Agent Workspace - Incident work note missing in the compose section. It is looking as below. Along with this, the same field is not showing on the 'Notes' section. CauseThis was happening due to the below custom UI policy. This UI Policy was hiding the work_notes field, as the UI type was mentioned as 'Mobile/Service Portal'.This has code written as below: function onCondition() { g_form.setVisible('work_notes',false); }ResolutionDeactivating such UI policy(/ies) will solve the issue.