Now Mobile (IOS) - Clicking on an attached attachment on a catalog item does not show the dirty form warning (Navigation Confirmation) - Known Error

Now Mobile (IOS) - Clicking on an attached attachment on a catalog item does not show the dirty form warning (Navigation Confirmation) Description Now Mobile (IOS) - Clicking on an attached attachment on a catalog item does not show the dirty form warning (Navigation Confirmation)

Steps to Reproduce

> Login to Now Mobile Application on IOS Device. > Go to the Services applet launcher and open a catalog item. > Add an attachment to the catalog item. > Once it is added, click on it to view it. > Observe that we do not see any Navigation confirmation. (In Android We do have one Pop-up) > Due to the lack of this pop-up customer tend to click on the attachment to open it and when they go back to the form, the data which they filled is no longer present.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.