Automated Test Framework screenshot incorrectly captures a blank modal


The ATF screenshot feature does not accurately render modals. Modals appear empty, and the page in the background appears black.

Steps to Reproduce

1. Enable ATF screenshot property for all steps.
sn_atf.screenshots.mode = enabledAll

2. Create an ATF test

3. Add a "Open an Existing Record" step to open an email record.

4. Add a "Click UI Action" step to click the UI action "Preview HTML Body" which opens a modal to show the email info. The ATF screenshot fails to capture the modal information and instead captures a blank modal.


This problem has no workaround, is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.

Related Problem: PRB1454557