indexOf returns -1 in inboud email - Known Error

indexOf returns -1 in inboud email Description When email_body_text contains "From:" the inbound action will trim the text starting with "From:"

Steps to Reproduce

1. Have an email with a multiline body_text and the From: substring in any part of the text Hi user, Yes, will do. From: IT Service Desk Sent: Friday, May 21, 2021 9:19 AM To: User 1 Subject: Incident INC0207486 -- comments added [cid:image001.png@01D752E5.4BF4C5C0] Short or attachment.

2. Have an inbound action with next lines: var trimmed = email.body_text.toString(); gs.log('Before = ' + trimmed + ', index = ' + trimmed.indexOf("From:")); //trimmed = trimmed.substring(0, trimmed.indexOf("From:")); gs.log('After = ' + trimmed);

3. Process or Reprocess the email

4. The result will be in the system logs Quebec: 2021-05-27 08:22:32 Information Before = Hi user, Yes, will do., index = -1 *** Script

2021-05-27 08:22:32 Information After =

But before Quebec you will see:

2021-05-27 08:22:32 Information Before = Hi user, Yes, will do. From: IT Service Desk Sent: Friday, May 21, 2021 9:19 AM To: User 1 Subject: Incident INC0207486 -- comments added [cid:image001.png@01D752E5.4BF4C5C0] Short or attachment. Subject: Incident INC0207486 -- comments added [cid:image001.png@01D752E5.4BF4C5C0] Short or attachment. index = 25

2021-05-27 08:22:32 Information After = Hi user, Yes, will do.

Workaround + The behaviour is expected and it is part of the development of inbound actions parser version 2.0 present in Quebec and onward.

+ As a workaround to create or set (if already exists) system property glide.email_reply_parser.version value to 1 and new emails will work in old way before Quebec