Trying to search catalog items or base knowledge on the Typeahead Search from service portal is not getting resultsIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Trying to search catalog items or base knowledge on the Typeahead Search from service portal is not getting results. Steps to Reproduce: 1. Go to the Service Portal 2. On the search (typesearch) type: workspace 3. Wait for results and there is not any results. If reviewed the console error: js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:5938 TypeError: Cannot read property 'results' of undefinedat eval (typeahead-search.js:300)at processQueue (js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:7840)at js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:7855at Scope.$eval (js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:8408)at Scope.$digest (js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:8316)at Scope.$apply (js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:8435)at done (js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:5058)at completeRequest (js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:5175)at XMLHttpRequest.requestLoaded (js_includes_sp_libs.jsx?v=04-06-2021_1056&lp=Tue_May_18_04_38_32_PDT_2021&c=24_586:5125) Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } GenericCause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } On this case: The Data Source for Search Source used is trying to use a custom table but that table is not defined on the platform. Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Follow these steps to solve the issue: 1. Go to the Portals.2. Open your Service Portal used.3. Go to the search sources4. On the Data Source for that search source, there is a custom table and that table is not defined on the platform.5. You can remove the Search Source or use a correct table according your business.6. Save7. Reproduce the issue.