"Restricted by access Control" message appears when opening the Knowledge Article list in the NOW mobile appIssue "Restricted by access Control" message appears when opening the Knowledge Article list in the NOW mobile app. After scrolling the page, a record appears at the bottom of the screen. Expected: The records that the user has access to should appear on the screen without any "Restricted by access Control" message.CauseIt is expected behavior. We see the same behavior even on the platform User Interface for the user. This behavior is because of the pagination set for the list. For example, if the pagination is 20, and if the first 20 records in the list are restricted by the ACLs, then On the platform (UI16), the "Number of rows removed from this list by Security constraints" message appears.Similarly, on the mobile app, the "Restricted by Access control" message appears. Now, if the pagination is set to 30 and the records that are accessible by the user are in the first 30 rows, then the record appears for the user instead of the "Number of rows removed from this list by Security constraints" message. The same case applies to the mobile app list as well.ResolutionThe default pagination is 20 for the lists on the Mobile app. To increase the pagination, the following system property can be added. However, please keep in mind that setting it to a higher value may lead to performance issues.System property: glide.sg.data_item.initial_pagination_sizeType: Integer The alternative is to edit the associated scripted data item so that it gets only those records that the user has access to. But it can also influence performance and this solution should be carefully checked.Related Links'Restricted by Access Control' Error in Now mobile application"Restricted By Access Control" shown to users after Paris upgrade"Restricted by Access Control" message appears while accessing list applets on ServiceNow mobile apps