<h2>Price tag and it's value is missing in the Native UI and on the Portal</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul><li>Price value should appear when we select the service catalog price variable of the catalog item as mentioned in the doc.</li><li><a title="ServiceCatalogVariablePricing" href="https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-management/concept/c_ServiceCatalogVariablePricing.html" target="_blank" rel="noopener noreferrer nofollow">ServiceCatalogVariablePricing</a></li></ul></section></div><div ><h3 >Release</h3><section><ul><li>All</li></ul></section></div><div ><h3 >Cause</h3><section><ul><li>ignore_price on the catalog item's XML was set to true.</li></ul></section></div><div ><h3 >Resolution</h3><section><ol><li>Change the ignore_price value to false, it would work fine.</li><li>We can do it via the BG Script or export the XML and change the value as well. <br /><br />var gr = new GlideRecord('sc_cat_item'); <br />if(gr.get('2e04965adb4fc700710dd6fa4b96192e')){ <br />gr.ignore_price = false; <br />gr.update(); <br />} <br /><br /><br /></li></ol></section></div></article></div>