Bad Discovery SNMP OIDs for Hewlett-Packard cause StorageWorks P2000 G3 discovered as IP Switch, 1820-8G switch as Printer, LanProbe as Switch - Known Error

Bad Discovery SNMP OIDs for Hewlett-Packard cause StorageWorks P2000 G3 discovered as IP Switch, 1820-8G switch as Printer, LanProbe as Switch Description Bad SNMP OIDs under Hewlett-Packard manufacturer cause mis-classification, and launching of the wrong probes, for devices that may not be supported.

Not a switch, and probably not supported: 1.3.6.1.4.1.11.2.51 HP StorageWorks P2000 G3 FC / MSA 2050 SAN Storage device 1.3.6.1.4.1.11.2.3.7.6.9.1.1 HPFASTETHERNETLANPROBE LanProbe monitoring devices 1.3.6.1.4.1.11.2.3.7.6.5 HP4985A LanProbe monitoring devices 1.3.6.1.4.1.11.2.3.7.6.3 HP4995A LanProbe monitoring devices

Not a printer - It's an IP switch: 1.3.6.1.4.1.11.2.3.7.11.167 1820-8G

Steps to Reproduce

Discover one of these devices. If a CI results from it, it will be misclassified. These model names/numbers can be googled to confirm the issue.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.

As a workaround, deactivate the OID, or correct the Table/Classifier if the device is supported by SNMP discovery.