Duplicate software installation records are created when the host CI is discovered through Agent based and IP based discoveryIssue Duplicate software installation records are created when the host CI is discovered through Agent based and IP based discovery. Steps to reproduce: 1. Perform an IP based discovery on a windows target 2. Perform an agent based discovery on the same target. 3. In the Software Installations, there are duplicate records created for the same software with different discovery sources - ServiceNow and ACC-Visibility.ReleaseIssue occurs in GA and earlierCauseCMDBSoftwareHelper class identifies software installations by their Display name, Version and Discovery source that creates duplicates when softwares are discovered through different discovery sources.ResolutionThe fix here is to use “ServiceNow” as discovery source for ACC-V so that discovery source would be same and no duplicates are created. The issue is fixed through PRB1481801 in the latest ACC-V. If the ACC-V version is GA or earlier, then use the attached update set that contains the fix. Please note that Discovery source field is required for licensing use cases and we don’t use installed software records for licensing use cases and hence using the above fix.