Transferring attachment from Interaction to HR Case is not working.DescriptionCreate new HR Case from Interaction doesn't transfer attachmentRelease or EnvironmentParisCauseOut of the box functionalityResolutionThis behavior is customization not supported by ServiceNow Support.UI Action Create HR Case is responsible for transferring information from the interaction to the HR case. If you need further help with your implementation, Here is the link: http://community.servicenow.com