Flow Designer: Invalid data pill provided in Action for field even if mapping a Password (2 Way Encrypted) in the same type - Known Error

Flow Designer: Invalid data pill provided in Action for field even if mapping a Password (2 Way Encrypted) in the same type Description Flow Designer: Invalid data pill provided in Action for field even if mapping a Password (2 Way Encrypted) in the same type

Steps to Reproduce

1. Create a custom field 'password2' in the sys_user table with with type=Password (2 Way Encrypted)

2. Create a custom table [u_custom] extended from task Add a field 'Second password' referencing the custom field sys_user.password2 you created in step 1

3. Create a Flow 'Test passwords' which will trigger upon creation of record in [u_custom] table

4. Create a custom action'Password 2 action' Inputs - password and type=Password (2 Way Encrypted)

5. Add this action in the Flow 'Test passwords' Mapped the password2 field in the password input eg password=Trigger > Custom Table trigger > Second password > password2

Actual: Flow Designer:Invalid data pill provided in Action for field Expected: It should map correctly since they are both Password (2 Way Encrypted)

Workaround NOTE: Property comes as read only. Please raise a support request for further assistance.

1. Go to sys_properties 2. Find com.glide.hub.flow.enable_validation and set this to false 3. Run cache.do, i.e. go to .service-now.com/cache.do or enter "cache.do" in the navigator to refresh the instance and have the new property value take effect 4. Add the password2 pill onto the field 5. Save the flow. This will now work. With the property from step 2 turned off, we will receive a warning now instead of an error 6. When you are done working with this flow, turn the validation property back to true and run cache.do again to refresh

This property is useful for a situation like this because we know that the mapping is correct

You can temporarily turn off the validation. You can also choose to leave the property as false. Validations will still run, but saves will not be prevented and any errors are presented as warnings instead.